Privacy Policy & Cookies

Information about you is used to understand how you use our site. This can include information about your location, your IP address, and the equipment you are using.  We use this information to help us improve our service, including contacting you if it seems you may have problems with our site. In addition, if you request information, we need to know who you are and how to contact you, so we ask for that information.

We only use the Google Analytics and Lead Forensics services to help us understand your usage of our website, so we can improve it. This information is not disclosed to any other organisations.

The legal basis for processing your data is 'contract'. You are entering into a contract to use the website and we are contracting to make that possible. Your browser may ask for your consent to use cookies on the website. By using the website, you enter into a contract for which cookies are required and consent to cookies being used is an artefact of web browsers. Cookie information is stored in your web browser and destroyed at the end of your session.

If you wish to contact us, our details are on the Contact Us page. If you feel we are not being fair with you, please tell us, we would like to know.

You may complain about the processing of your personal data to the UK regulator, Information Commissioners Office (www.ico.org.uk).

We hold information about our customers and prospective customers to enable us to contact you. The personal information we hold is your name and address, email address and telephone number. We do not store credit card details.

We may periodically contact you about our products and services after you have stopped being an active customer for two years from your last invoice.  After this we may contact you as a prospective customer unless you ask us not to. We will store financial information for 6 years.

The legal basis for processing your data is 'contract' while you are a customer. When you are no longer an active customer, it is 'legitimate interest'.

We do not use your personal data for any automated decision making or profiling.

Your rights concerning your personal data are:

• You can ask to see the personal data we hold about you and we will provide this free of charge
• We will update the personal data to correct errors when you tell us about them
• We will supply you with a copy of the personal data we hold about you if you ask us to
• We will stop processing your personal data if you tell us to
• We will delete your personal data if you ask us to as long as it is no longer required to fulfill the contract between us and there is no legal requirement to hold this information.

If you wish to contact us, our details are on the Contact Us page.