Bauerfeind ViscoHeel K

INDICATIONS

• Varus deformity of the heel

• Valgus deformity of the heel

FEATURES

• Softly cushioning
• Raised edges to correct misalignment
• Prevents pressure peaks at the heel edges
• Gentle on the skin

MATERIAL

• Silicone (SI)

DESCRIPTION

The gently supporting heel cushion ViscoHeel K is indicated as a corrective measure for knock-knees or bandy legs, as it slightly corrects the malpositioning of the heel and therefore alleviates associated pain. The cushion pads painful heel edges, and is slightly raised on the sides. The heel is guided away from the inward tilt typical for knock-knees (valgus position), and from the outward tilt typical for bandy legs (varus position). Unilateral stress on the locomotor system is counteracted, which results in a general strain relief from the foot right up to the lower back. Pressure peaks are reduced, and joints are relieved and protected from advancing osteoarthritis. The viscoelastic heel cushion optimally adapts to the shape of the foot and shoe. It is made of high-quality, non-slip silicone that is gentle on your skin, easy to clean and particularly durable.

DELIVERY INFORMATION

• Orders of £30 or more qualify for free delivery. For orders under £30, a £3.95 delivery charge will apply.
• We only accept orders with a UK delivery address.
• The product price you see on our website includes VAT.
• All deliveries are by courier service and should arrive within 3 – 5 working days.  Leave safe and delivery to a neighbour have been disabled on our DPD account due to security reasons.
• DPD will deliver but will not ask for a signature, they usually take a photo of the parcel in the open doorway of the delivery address.  If you are not at home you can chose what happens to your parcel via the "in flight" options via the DPD app or tracking page.

RETURNS & REFUND INFORMATION

• You can return any product up to 14 days following receipt of the item. (please note that the return must be returned to us within 14 days from delivery).
• The product must be unused, in its original packaging and in a saleable condition.
• You will be responsible for the shipping cost of returning the product.
• We will only refund the shipping cost, should we have picked the wrong product in error, or it is proven to be faulty.
• Before returning an item, please contact us by email orders@brace-yourself.co.uk or by phone 0800 3688964.  We will give you a returns number, together with details on how and where to return your item.  Please note, we cannot process a return without an authorised returns number.
• Returns will be processed and refunded within 15 working days from receipt of the item into our returns department and on the basis that it complies fully with our terms and conditions.
• Refunds will be paid to your purchasing card.
• If you are looking to exchange an item based on a sizing issue, please make the customer service team aware when you contact them for a returns number.
• When returning a product, please be aware that this is at your risk until received by us.  We therefore strongly recommend you return the item using a tracked service with insurance cover, in case of damage or loss.
• We reserve the right to refuse a returned item if we deem it to be in an unsuitable condition. 
• Hygiene notice:
  For health and hygiene reasons, we cannot accept returns of pillows that have been opened or used, unless they are faulty.