Sissel Classic PLUS Orthopaedic Pillow

DESCRIPTION

The Sissel Plus is a height adjustable orthopaedic pillow, ventilated for heat control and offering a soft feel for comfort to the head. This pillow is especially suited to relieve vertebrae and intervertebral discs with the aim of offering a more relaxed and comfortable night's sleep for its user. Included with this pillow is a velour cover to protect from spills and dirt.  One size.

PRODUCT SIZE

• Size: 47 x 33 x 11/14cm (W x D x H)

SPECIFICATION

• ventilated for better heat control
• softer feel for the head
• same support for the neck as the Classic
• adjustable in height by adding or removing the Vario Pad
• size: 47 x 33 x 11/14cm (W x D x H)
• includes velour pillow case
• extra pillow cases available
• Environmentally friendly packaging

ADDITIONAL INFORMATION

To achieve the optimum support for your neck and to help prevent your chin and head resting on the “ridge” of the pillow, angle the pillow (45°) so that the front of the “ridge” is touching the clavicle.  The head and chin will naturally fall onto the flat side of the pillow with the "ridge" supporting the neck.  If the “ridge” is used repeatedly to support the head it will lose its shape and become ineffective in supporting the neck.

DELIVERY INFORMATION

• Orders of £30 or more qualify for free delivery. For orders under £30, a £3.95 delivery charge will apply.
• We only accept orders with a UK delivery address.
• The product price you see on our website includes VAT.
• All deliveries are by courier service and should arrive within 3 – 5 working days.  Leave safe and delivery to a neighbour have been disabled on our DPD account due to security reasons.
• DPD will deliver but will not ask for a signature, they usually take a photo of the parcel in the open doorway of the delivery address.  If you are not at home you can chose what happens to your parcel via the "in flight" options via the DPD app or tracking page.

RETURNS & REFUND INFORMATION

• You can return any product up to 14 days following receipt of the item. (please note that the return must be returned to us within 14 days from delivery).
• The product must be unused, in its original packaging and in a saleable condition.
• You will be responsible for the shipping cost of returning the product.
• We will only refund the shipping cost, should we have picked the wrong product in error, or it is proven to be faulty.
• Before returning an item, please contact us by email orders@brace-yourself.co.uk or by phone 0800 3688964.  We will give you a returns number, together with details on how and where to return your item.  Please note, we cannot process a return without an authorised returns number.
• Returns will be processed and refunded within 15 working days from receipt of the item into our returns department and on the basis that it complies fully with our terms and conditions.
• Refunds will be paid to your purchasing card.
• If you are looking to exchange an item based on a sizing issue, please make the customer service team aware when you contact them for a returns number.
• When returning a product, please be aware that this is at your risk until received by us.  We therefore strongly recommend you return the item using a tracked service with insurance cover, in case of damage or loss.
• We reserve the right to refuse a returned item if we deem it to be in an unsuitable condition. 
• Hygiene notice:
  For health and hygiene reasons, we cannot accept returns of pillows that have been opened or used, unless they are faulty.